To contact All Pet Naturals the online web store call the CUSTOMER SERVICE HOTLINE at 1.877.232.PETS (7387), Monday to Friday 8:30am to 6:00pm Pacific Standard Time (PST). If outside of business hours, please leave a message so we can return your call. To reach us by snail mail: All Pet Naturals c/o Brilliant Health International Distributors Inc. 1465 Slater Road, Ferndale WA 98248-5007.